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The cost of using VoIP services to replace the more outdated phone line can save a business thousands, and analysts forecast that revenue derived from certain VoIP services will amount to £4.5 billion by 2012. However, successful implementation and management of this service requires highly trained IT staff with specialised skills and resources to hand, and the cost of utilising your in-house staff to provide this service is not feasible for most businesses. Here is a brief look at why relying on your available IT technicians for this service may not be the best solution for your business:
Voice services are a value added service that will enhance the productivity of your employees and allow them to collaborate with other teams in your organization. If managed correctly by an experienced provider, outsourcing your voice services can provide your business with the following benefits:
In a world where IT budgets are continually shrinking and expectations are on the rise, having a first class service partner with exceptional talent, skills and the ability to leverage their vendor relationships is an invaluable asset. At Tecsenza, we are market leaders in the implementation of voice services, support and management solutions. Our support services can be tailored specifically to your current and future needs and managed for you by a team of highly skilled administrators, technicians, and talented consultants on call 24 hours a day, 7 days a week, and 365 days a year.
Project management and coordination are essential for the successful deployment of complex voice solutions. Tecsenza’s experienced and capable project managers will work closely with you to ensure that the service transition is done seamlessly and professionally. Our project managers will act as the main point of contact throughout the duration of the service transition and will assist you with services such as:
We believe that fulfilling our clients’ current and future needs is our key to your success. A Tecsenza implemented and managed Voice solution will allow you to focus on what you do best while we focus on implementing your Voice services and improving your communication capabilities. Regardless of your requirements, our courteous and dedicated sales team will work with you to create a Voice Services solution configured to your specifications.